Multilingual projects are by definition more complex than simple source-to-target translations. The project manager has to manage the work of the whole team of translators and proofreaders, from finding the right people, through carefully planning their work to smoothly moving from one stage to the next (translation > proofreading > internal quality control), while keeping track of the agreed delivery deadlines. Sometimes the situation becomes even more complicated, when the client has their own preferences regarding the file format and the method of sending ready translations. That is exactly what happened in this case.
Producing a computer game is not an easy task, as you have to control many issues. These include the programming side of the project, the plot, the entertainment mechanisms, the difficulty levels, the graphics, etc. If you are planning to release the game on many markets, then it is also worth considering another issue: the language versions that positively affect the reception of the game in the target markets.
Organizing a meeting involving people from many countries is a difficult undertaking, one that requires the resolution of many details. It is easy to forget about a seemingly small yet crucial issue. This is the kind of thing we need to consider in the preparation of documentation in the appropriate language versions.